Sign in and manage your account

Choose how to sign in

Open Steward and enter your email address. You can use an email sign-in link or code, or sign in with a password if you have one. Use the same work email that your invitation was sent to.

Steward remembers the method that last signed you in on this browser. It opens that method first and marks it with a Last label. The label stays on this device only and does not limit which method you can choose.

After requesting an email, keep the sign-in page open so you can enter the code if you prefer that option. Check your spam folder if the message does not arrive.

Create your account

Select Get started on the Steward website. On the sign-up page, enter your work email and select Continue with email. Steward emails you a link and a code; use either one to finish. Prefer a password? Choose Password before you continue. A new account comes with its own workspace, ready to set up.

Join with an invite link

When another business invites you to Steward, their link opens a personal invitation that shows who invited you and your welcome credit. Select Create your workspace to sign up, or I already have an account to sign in. Steward applies the invite to your new workspace when you finish, even if you open the confirmation email on another device. The welcome credit is taken off your first invoice.

Invites are for new workspaces only: Steward links an invite only to a workspace you create after opening it, never to one you already have or were invited to. If you sign in to a workspace that already existed, Steward explains that the invite cannot be applied there; create a new workspace from the account menu with New workspace to use it. The invitation page also shows the invite code. If the invite was not applied automatically, a workspace owner or administrator can enter that code under Settings → Billing within 30 days of creating the workspace.

Follow an email link

The email link takes you to a confirmation page. Complete the action there to finish signing in or accepting your invitation. Simply opening the link does not complete the action.

Only the newest email works. Each new sign-in, invitation or recovery email replaces the link and code in earlier messages, so always use the most recent one. Links and codes also expire after a while. If you see that a link or code is no longer valid, request one new email and wait for it to arrive. If you request emails too quickly, Steward asks you to wait a moment before sending another.

Accept an invitation

Select Accept invitation in the invitation email. A colleague’s invitation adds you to their workspace. An email inviting your business to Steward creates your own workspace instead, with the welcome credit described in Join with an invite link. If the invitation link has expired, open sign-in, enter the invited email address and choose Email link. Use the code or link from that new email to join the workspace. Invitations stay open for seven days. After that, ask a workspace administrator to invite you again.

Recover your password

Select Forgot password from sign-in and request a recovery email. Open the email and select Reset password, or enter the code from the email on the reset page and select Verify code. Then enter a new password. You can then continue in Steward.

Find your workspace

Use the workspace name at the bottom of the sidebar to choose among the workspaces you belong to. If you cannot see an expected project, first check that you are in the correct workspace. Then ask a project manager to check your project access.

An invitation joins the existing workspace; it does not create another copy of your company’s workspace.

If Steward says No workspace yet after you sign in, your account is not a member of any workspace. This happens when an invitation has expired or was removed. Ask a workspace administrator to invite your email address again, then sign in once more.

Update your profile

Open Settings → Profile to update your display name and avatar. Select Customize avatar to make an animal friend or upload a photo; see Choose your avatar. Your name helps colleagues recognize who asked a question or made a decision. Sign out from the workspace menu when you have finished on a shared computer.