When Steward is unavailable or under maintenance
What the banner at the top means, and what happens to your drafts and running work.
Steward is briefly unavailable
If Steward cannot be reached, one message appears at the top of the page: Steward is briefly unavailable. What you already see stays on screen. The page checks the connection on its own and reconnects as soon as Steward answers again; you do not need to reload. While the message shows, sending a message and approving changes wait. Your draft stays in the message box, so you can send it once the message is gone.
If your own device has no network, the message says you are offline instead. Check your connection; Steward reconnects when it is back.
Your running work continues
Agent runs do not depend on your browser. A run that was working before keeps working on Steward’s side, and its results appear when the page reconnects. Updates to Steward are made without interrupting running work.
Scheduled maintenance
When work on Steward is planned that makes it unavailable, a notice at the top of the page announces it ahead of time, with the start and end in your own time zone. You can dismiss it; it comes back on the day of the maintenance and stays visible in the last hour before it starts. During the maintenance, the notice shows when it will end. Some maintenance only makes a few features slow or unavailable; the notice then says so.
Only one notice at a time
Notices at the top of the page never stack. When several apply, the most important one shows, for example an outage before a reminder, and the next one appears once it is resolved or dismissed. The notice says how many others are waiting; select 1 more notice to step through them.